Meet Our Team

Linda Fullman
Agency Principal Owner

Email Linda, here.

Linda has been in the insurance industry since 2012, but her need to assist families and protect others goes deeper than just a position that an insurance agent holds. Twenty years ago Linda was in a severe car accident with an uninsured driver and several years later lost her mom, dad, and brother.

Based on her personal experiences, Linda likes to help others pick the right insurance coverage and ensure they understand it. She loves educating her customers and getting to know their needs, so she gives them the piece of mind.

When Linda is not helping others, she loves to volunteer, travel and spend time with her friends. Also, she currently serves as a Board Chair of Red Cross East Texas, President of MADD of East Texas, as an Ambassador for the Longview Chamber of Commerce as well as sits on the Ambassador Leadership Team. One of the organizations she volunteers at is the East Texas CASA.


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Krystal Mastro
Licensed Account Specialist, SR. Policy reviewer

Email Krystal, here.

Krystal has been in the insurance industry for over 14 years. Krystal believes insurance can be confusing for most people, as she was confused herself before getting into the industry. With her passion for helping people, Krystal loves that she can explain insurance and demystify it to make it easier for people to understand.

Krystal grew up in southern California and moved to East Texas in 2012, which was a big culture shock for her!

When she is not working, Krystal enjoying spending time with her family and her fur babies, her dogs Skippy and Dusty! If you show her pictures of your kids, you will have to see pictures of her dogs!

Krystal is a nerd at heart and loves geo caching!

Nique Hester
Licensed Risk Manager

Email Nique, here.

Having spent the majority of her life in Longview, TX, Nique graduated from Spring Hill High School and then went on to study Business at Tyler Junior College.

She has been in the insurance industry since 2002. She enjoys helping people understand insurance and finding the coverage that best suits her customer’s needs.

When not working, Nique loves traveling or going on cruises with her husband. On weekends she spends it with her family and friends or camping at Lake O’Pines.

Fun fact about Nique is that she became an independent jewelry distributor for Premier Designs Jewelry to receive the latest designs.

Rachel Maxwell
Licensed Risk Manager & Branch Manager

Email Rachel, here.

From Abilene, TX, Rachael has been in the insurance industry for four years. Rachel loves that she can help people understand insurance and make sure they’re properly protected.

When not in the office, Rachel finds that her greatest enjoyment in life is her six grandchildren. In fact, on her weekends she loves spending it with her entire family. And when not with the family, Rachel would be found decorating children’s birthday parties.

Shelby Jones
Licensed Risk Manager

Protecting people is my passion. I have over 7 years of direct experience in insurance and managing various types of risks. I grew up in East Texas. I love learning about my customers and helping them understand how best to protect their loved ones and the assets they work so hard to acquire. My daughter Jean is the center of my world. She is my inspiration. My family and I love riding trails.  It’s our family time.  I am an avid reader. If I’m not with my family at the trails, I’m typically in a corner with a book in my hand. My faith is important to me. I love volunteering at my church helping others in need.


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